Our Services

The Office Services team will assess your needs and recommend the best solution for you. Our Help Desk support, on-site technical services and automatic supplies replenishment will help keep equipment in good working order.

Services include:
• Asset management and asset optimization of distributed print equipment
• Analysis of current costs and quarterly reporting to Departments / Faculties on equipment use
• Consulting services to Departments / Faculties to determine print requirements through the Office Document Assessment (ODA)
• Training on equipment for Department / Faculty employees
• Proactive toner replacement
• On-site maintenance services through our resident DocuCare Representatives
• Printer Help Desk (integrated with the UCIT Help Desk)

Product Offerings:
• Multifunction devices for print, copy, scan and fax
• Network printers
• Colour Solutions

Benefits:
• Reduced total cost of ownership for copier, printer, and fax services
• Predictable and measurable costs
• Improved service levels
• Consistent print environment for students, faculty, and staff